Except as noted below, we gladly accept the return of unworn, unwashed or defective merchandise ordered from herveleger.com, in accordance with the policies outlined below.

In-store purchases made between February 1st-March 31st have an extended 120 days from date of purchase to return items.

Items purchased online may only be returned online through the site or with the assistance of our customer service team within 30 days of shipment. Merchandise purchased from other retailers, including department stores, may only be returned to the originating store.

Please note that all returned items must be unworn and unused, have original tags attached, and be accompanied by the original sales receipt. All sale merchandise is final sale and is not eligible for return

If you have further questions or require additional assistance, please contact a Customer Care agent by email at GUESTSERVICES@US.HERVELEGER.COM.

Return Instructions - Domestic Orders and 

International Orders 

Your packing slip and return label will be included with your merchandise, simply follow the directions on your packing slip.

When returning products, you are responsible for all return fees, including shipping cost for returning the products, taxes and duties.

 

Exchange Instructions

If you wish to make an exchange, please contact a Customer Care agent by email at GUESTSERVICES@US.HERVELEGER.COMOne of our Customer Care agents will help you place a replacement order