Ordering & Payment

To add items to your shopping bag:

Click the desired item and select the applicable size and quantity from the dropdown menu. Click the “Add to Bag” button. Click on the “Shopping Bag” icon at the upper right-hand corner of the screen to view the items in your bag. To continue shopping, simply click the “X” in the upper right-hand corner of the box; to proceed to checkout, click “Check Out”.

To check out:

Click “Shopping Bag” at the top right-hand corner of your browser window. You will see the merchandise you have selected, including each item’s price and your subtotal. You will also have the option to edit, remove, or move items to your WISH LIST. To continue checking out, click on “Checkout”. SIGN IN, create an account, or choose to proceed as a guest—then follow the prompts to complete your purchase.

When your purchase is complete, you will receive an order confirmation email at the address provided. Save this email for your records, as it includes an order number that you can use to check the status of your purchase on your MY ACCOUNT page.

If you have additional questions about how to make purchases on HerveLeger.com, please contact us via email at GUESTSERVICES@US.HERVELEGER.COM, Monday through Friday, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

HerveLeger.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, JCB, Diners Club, ELO and Paypal. We are unable to accept checks, cash, or money orders. Please see below for additional payment information

In order for us to accept payment, your billing and credit card addresses must match. HerveLeger.com is not responsible for shipping issues due to typographical errors. Immediately upon purchase, a preauthorization will be placed on your card for your order amount plus $1 to cover any additional taxes. Your card will not actually be charged until your order ships. Unfortunately, we are unable to ship orders to multiple addresses. If your order contains gifts or items that require shipping to multiple locations, you will need to place a separate order for each address. Please note that each individual shipment will incur separate shipping charges.

HerveLeger.com is required to collect local sales tax. We currently collect sales tax for deliveries to the following states: AL, AZ, CA, CO, CT, DC, DE, FL, GA, Guam, HI, IL, IN, KS, LA, MA, MD, MI, MN, MO, MS, NC, NJ, NM, NV, NY, OH, OK, OR, PA, PR, SC, TN, TX, UT, VA, VI, VT, WA, and WA.

To locate a Herve Leger store in your area, CLICK HERE.

We are unable to make any changes or alter an order once it has been placed.

For additional information on returns and exchanges, please visit our RETURNS PAGE or contact us via email at GUESTSERVICES@US.HERVELEGER.COM, Monday through Friday, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

The expected ship date for pre-order merchandise is listed when added to your shopping bag. We will contact you via email if the date changes. Immediately upon purchase, a preauthorization will be placed on your card for your order amount plus $1 to cover any additional taxes. Your card will not actually be charged until your order ships. Orders are subject to verification and acceptance before shipping. HerveLeger.com is not responsible for typographical errors.

If you decide that you no longer want an item that you have purchased on pre-order, you may cancel your order. For more information, please contact us via email at GUESTSERVICES@US.HERVELEGER.COM , Monday through Friday, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

We currently do not offer price adjustments.

We are unable to offer price adjustments for Herve Leger merchandise purchased at Herve Leger boutiques or other retailers. Please contact the store directly for assistance.

For any questions, please contact us via email at GUESTSERVICES@US.HERVELEGER.COM, Monday through Friday, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

REGISTERING with HerveLeger.com is easy. Simply click on the MY ACCOUNT link at the top of any page and follow the prompts to sign up. You’ll enjoy the following exclusive benefits through your HerveLeger.com account:

Quick and Easy Checkout

Store your information for a quick checkout every time. You’ll also be able to track your packages and view your order history.

Personalized Profile

Build a profile including your customer information, and address book.

Wish List

Mark all of your favorite items for future reference. You can also share items on your wish list with friends and family.

Email Updates

You’ll always be the first to hear about product launches and exclusive events. You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email you receive from us.

Forgotten Password

To re-set a forgotten password, simply click MY ACCOUNT, then click on “Forgot Password?” in the password field. Follow the prompts to re-set your password.

We occasionally run offers that require a promotion code in order to obtain a discount. When ordering, simply follow the steps below to redeem your discount.

When beginning the checkout process, type the code into the “Gift card or discount code” box beneath the style on the checkout page and click “Apply”. Check to ensure that your discount has been applied, then click on “Continue to Payment”.

For further assistance, please contact us via email at GUESTSERVICES@US.HERVELEGER.COM, Monday through Friday, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Ordering & Payments